Having spent over 20 years in the military I had a wee saying to those that worked for me that would normally be voiced when someone had erred - "take responsibility for your actions." Whilst we are all affected by personal circumstances, things going on in your life, how people treat you and we are inclined to defend ourselves if our actions are questioned, the ability to stop and think how things look and stop making excuses can be difficult. In fact, it can be quite elusive and that can frustrate me! Here are a few examples: 

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Like buses when you get none and then a few at once, we were surprised in the past week to have come across 2 commercial companies using or planning to use the .org.uk domain extension. We advised them, as we do our customers, that .org.uk and .org are normally used for non-profit organisations such as charities etc and the companies should stick with .co.uk (UK company) or .com (originally US company but now any company). 

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We have recently been perplexed by a couple of interactions from companies in the communications field. By communications we mean they portray themselves as communication specialists whether that message be online as in digital communications or even verbally. To us, communication means 2 way, clear, concise content that delivers the message, in both occasions, we felt these 'communication experts' failed to deliver the message. 

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81% of small businesses recognise the value of Social MediaThere's no doubt about the impact of Social Media on society these days and most will have heard about Facebook and some will know about Twitter and LinkedIn amongst others. But is it right for you to use Social Media in your business? Well, according to Sage who provide software for business, only 57% of small businesses already use Social Media as part of their business although 81% can see the value of using it as a business tool.  So if you are in the 43% of small businesses not using Social Media but you do think it could add value, it's not too late to start! 

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Last month we recommended you get out of your office for a period during the day to get away from the phone, email and computer and get some quiet time so you could concentrate on the bigger picture and how your business is running. This month we continue this theme but this time we recommend getting out of the office to meet fellow business owners. Rather than just turn up, have a look to see if there are any networking groups in your area where like minded people head to meet and network.  The idea is not to go hunting for business, it is to go looking to create a relationship with other businesses in your area and perhaps identify where you could help each other either via collaboration or by simply sharing contact and business info that may allow either one of you to provide a referral. 

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